Record Cards

These contain all the information about an employee, client, event or location.

Employee Information

There is the possibility to store a vast amount of information about every employee, including a wide array of addresses. These can include the following:

  • Home Address and Phone Number
  • Work Address and Phone Number
  • Mobile Number
  • Alt Mobile Number
  • Email address(s)
  • Next of Kin Address
  • Reference Address(s)
  • Additional or alternate Contact Address(s)

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There is an option to enter default employment criteria; for example, training requirements. A more specific example here could be that in order for a member of staff to start working for an agency they have to have at least 5 years experience in their desired choice of language. These training requirements can be altered at any given time by the booking staff. Specific criteria can be given start or end dates, if particular criteria is important and required within a certain amount of time. Other examples of employment criteria that can be added include:

  • Banking and Payroll Information
  • Visa information
  • All forms of Employment Certification and Qualifications
  • Specialities or Supervising roles
  • Training
  • Uniforms
  • Work Location preferences (particularly important when selecting staff for events)
  • Skills

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  • Recruitment information
  • Employment standards
  • Working time/shift preferences/availability
  • Travel information
  • Pre-Employment Information
  • Information

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  • Attendance Records (automatically generated) - these enable a company to flag up if a member of staff is late or absent more than two times.

Employees can be grouped into various categories, such as recently employed, waiting on references, available or unavailable. This makes searching easier, and the software allows for specific searching in a number of ways as well. There is a further option to search through employees, employed by a secondary agency; this is particuarly useful if your agency can not supply enough interpreters for an important conference.

Client Information

The software has the ability to hold as many clients as you require, and can store all sorts of information. Through storing each client or company's information, this means that each time a client makes a booking, the information doesn't have to be re-entered. The software also enables the ability to store multiple client addresses, which is useful if one of your clients is a company that works in various locations across the country. Examples of client addresses that can be added are as follows:

  • Main Address, Phone Number, Fax, Email
  • Invoice Address, Phone Number, Fax, Email
  • Mobile Number
  • Alt Mobile Number
  • Additional or alternate Contact Address(s)

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The software also allows overview reports to be set up, in which the following information can be stored:

  • Invoicing structure and calculations
  • Pay scale structure and calculations
  • Skill Sets
  • Work Location preferences
  • Employment standards
  • Standing requirements
  • Attendance plans
  • Working time/shift preferences
  • Travel information
  • Attendance Records (automatically generated)

There is an option to group specific locations into groups, similar to the employee groups, and this grouping allows locations and departments to be easily searched for and found.

When searching the system, it is possible to search for individual shifts by quoting a department reference, unique booking reference, invoice number, client or department name and date. Filtering can also be carried out where necessary.

 

 

 

 

 

 

Contact Information

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