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FAQ - Online Web Support

Questions
  • Test for connectivity
  • Can you see my files without my knowledge?
  • What are the IP ranges required by our firewall?
  • Are files left on my computer after the session ends?
  • How is security maintained?
  • Is the plug-in virus free?
  • Can you see everything on my screen?
  • Can I save the chat from my support session?
  • How does this service work?

Contact Information

To find out more about Ava solutions you can contact us in a number of ways:
  • +44 (0) 1491 57 15 95
  • +44 (0) 1491 57 48 80
  • info@ava.co.uk

Quick Links

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Key Questions

Windows Vista Support
Quick and Easy Installation
Easy Access Support Options
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