How to enter payments received from Customers and others into Sage Instant Accounts

When you receive your bank statement, you will want to make sure that all the entries for payments received from customers and payments made to suppliers are also on your Sage records.

Your Customers should already have been set up in your Sage accounting package, if not click here for details on how to set up a Customer.

 

Recording Payments received from Customers:

There are two possible ways to do this.

1) Click on Receive Payment in the left hand column of the Customers module:

 

 

2) Or go to the Bank module, highlight the relevant bank account and click on the Customer Icon at the top:

 

 

Both of these options open a new window headed Customer Receipt.  Here you need to enter the information relevant to the payment received, eg the bank account the money was paid into (click on the Account Ref dropdown box under Bank Details), the Customer Account Number (click on the Account dropdown box under Customer Details), the date of receipt and a reference for the payment.

Only enter the amount received from the customer in the Amount box if you have not entered the invoice details into Sage. 

If you have already entered the customer invoice into Sage, then the invoice details will appear in this window once you select the Customer Account in the dropdown box. If the Customer has paid in full, click in the 'Receipt £' box next to the relevant invoice and click on the 'Pay In Full' button. This method links the payment to a particular invoice.

 

 

If the customer has only paid in part, for whatever reason, enter the amount received in the 'Receipt £' box.

Click the Save button in the bottom left hand corner and the details of the payment will be saved in both the bank account details and the customer activity records.

 

Recording any other income:

 

If money has been received from someone that is not set up as a Customer in your Sage accounts, click on the relevant bank account in the Bank Account records.

Click on Receipt at the top.

 

 

A new window will open where you can record the income details.

 

 

Enter the details for the bank account that the income was paid into, the relevant nominal code, date, reference, details, etc.  Press the Save button and these payments will be recorded on both the bank account details and in the Company records.

 

We hope you found this information helpful. If you would like to read other useful articles on Sage, click here.

Click here to find out how to enter payments that you have made to Suppliers and others.

If there is a particular problem with using Sage Instant Accounts that you would like to see an article on, or perhaps you have a tip or a trick that you'd like to share, please contact us here and let us know.

 

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Other articles and links you may find helpful

• Exporting full Payroll information from Ava to Sage Payroll
• Exporting full invoice information from Ava to Sage Instant Accounts