Contact Management

A wide range on contact functions for nurse and customer management are supported.

Contact types AvaPA supports

  • Phone
  • Letter (mail shots)
  • Email
  • (SMS) text out going and response

Contact Popup

In addition automatic email decoding of customer requests (both in line text and attachments) and web page scraping via the electronic import module

Automatic histories 

AvaPA will record and display in appropriate locations: 

  • Individual contacts for each shift request against each employee

Contact History Popup

  • Last update of general availability to work
  • Last general contact
  • Notes automatically date stamped with the consultants name.
  • Forward expiry of training or any certification
  • Likes and dislikes of employees for locations and vice versa, date and reason
  • Willingness to work at a site location (and reason for unwillingness) 

Alarm tasks 

AvaPA will save alarm tasks for:

  • One consultant
  • Any consultant (any consultant may clear the task)
  • All consultants (each consultant must clear the task) 

Contact Information

To find out more about Ava solutions you can contact us in a number of ways: