Email requests
Increasingly requests are generated in standard formats from
software such as AvaPA, bespoke in house applications or simple
spreadsheets. AvaPA can automatically decode in line text, word and
excel attachments in wide number of formats with a special add in
module. Ava are constantly adding to and enhancing formats.

Just some of the formats supported...
Request in the body of the email:

(With multiple entries)
Request in the body of the email:


Requests in an attachement (in this case Excel)

Requests in an attachement (in this case Excel)

New formats are incorporated as part of our standard support
contract without additional charge.
Web page requests
Increasingly requests are displayed on web pages. AvaPA can
automatically navigate to, log in, read and navigate to select
ranges of pages, and extract requests from tables within web pages.
This is also known as web scraping. Ava is the first company to
legally be allowed to do this by NHS Professionals.

Ava are constantly adding to and enhancing web page formats
supported. New formats are incorporated as part of our standard
support contract without additional charge.
Web service requests:
Ava is committed to supporting web services for automatic
exchange between customer and client systems. Web services have a
number of advantages over email and web scraping. These are:
-
Security the
web service data can be encrypted over and above the security
offered by plain text web pages.
-
Confirmed
communication, a web service can operate in both directions
confirming receipt of data.
-
Strong
formatting, data can be passed with total accuracy of meaning. This
allows the communicating systems to drive each other improving
efficiency.
-
Speed, a web
service is inherently faster than email.
New formats are
incorporated as part of our standard support contract without
additional charge.