Searching
Searching the system is very straightforward and matches are
returned in under a second. Results can be produced from as little
as one character. These searches can be provided for employees,
customers and departments. Searches can be done against several
different fields such as First Name, Surname or Payroll Number. The
search will automatically only return live or active employees;
however this can be expanded in one click if you wish to search the
whole database including the do not use category.
When searching, the system looks for exact matches, extended
matches (by autocompleting words) and both hard and soft
pronunciation matches, allowing matches even if there is a spelling
mistake, saving time and unnecessary stress.
The touch of a single button allows automatic switching between
locations and departments. The software also checks new entries
against existing ones helping the user refrain from double
entry.
In terms of customer searching, the system carries out various
searches against a unique booking reference and the customer
reference, amongst others.
Filtering
Filtering allows employees to be filtered in terms of the skills
they can offer, where they are based and so forth. Locations can
also be filtered in a similar way, for example they could be
several people who want to work at a specific location and this can
be shown through filtering.
In terms of shifts, filtering can be used to look at available
work dates for the various day, week or even month. Another useful
feature is that the user or client that made a booking can be used
on a daily basis for filtering. This appropriates a quick check to
ensure that any bookings made or cancelled that day have been
notified before the end of the work period.
Also when a specific booking is selected, the employee or
department will automatically open in a new window. The software
also incorporates standard sorting where lists are automatically
put into order when the column header is clicked, as is standard in
most software.