With the economy not at its greatest, demands for employment are
high and thus there is great competition for jobs. In order to
ensure the customer is being provided with the very best employees,
processing needs to be efficient. The software has been created to
process the information in several different ways; one particular
example is through telephone requests, as these are seen as more
personal.
Telephone Requests
There are two different types of telephone input requests -
these are Simple and Power.
Simple
This mode is particularly quick and efficient. As more
information is put into the system, more specific options are
given. For example, say a company was requesting a secretary who
had knowledge of Microsoft Excel, all those without this knowledge
would be automatically hidden for a temporary period of time, or
until the specific request was over. This particular input method
ensures a limited customer waiting time.
Selecting a shift displays default and most recently used
options, so the same employee can be easily supplied to a
company they have previously worked for. There is also the option
to select one or multiple dates as well as one or multiple shifts.
You can then choose how many employees you need for the shift,
whether it be just one or several. A customer reference and the
client who is requesting the shift can be added. Key information
such as department codes and charge and pay rates are automatically
generated to save time.
At this point in the process, a job reference is generated and
the request is time stamped.
The shift request can be immediately filled through the use of the
pop up availability diary, and if it is not processed straight away
it becomes immediately available when requested by another user
later on.
Power
The power mode is similar to the simple mode; however it makes
use of additional features. It contains a lot more employee
information which can be linked to each request. There are in fact
over 60 additional categories of information that the power input
method can search through, allowing for a very close match to the
customer's requirements, thus fulfilling the customer's needs every
time.
Contract
An individual shift can be extended to repeat requirements for a
variety of staff. These are straightforward to set up and can be
automatically generated in advance for a chosen period. To set up a
contract a start and end date can be added, or the contract can be
ongoing. It is also possible to change an end date if the contract
is going to continue. Details can be added to the contract via the
power input mode, which is seen above.
Retrospective
If an employee is self-booking themselves, the way the
information will be inputted is through a completed time sheet.
This is very easy to do and if needed more shifts can be added
to the time sheet window instantly.