<?xml version="1.0" encoding="UTF-8"?><rss version="2.0" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:wfw="http://wellformedweb.org/CommentAPI/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:atom="http://www.w3.org/2005/Atom"><channel><title>Ava Blog</title><link>http://ava.co.uk</link><pubDate>Tue, 31 May 2011 13:36:29 GMT</pubDate><image><url>http://www.ava.co.uk/data/assets/ava/logos/ava_logo.gif</url><title>Ava Blog</title><link>http://ava.co.uk</link><description>Visit our site to read our latest blog postings</description></image><description>Features in AvaPA and general news and events that may be of interest to our customers and anyone else in the temporary staffing industry.</description><language>en</language><atom:link href="http://ava.co.uk/blog/rssfeed" rel="self" type="application/rss+xml" /><item><title>How to create an 8 processor Tablet with 16GB ram for £220</title><link>http://ava.co.uk/blog/2012/5/18/how-to-create-an-8-processor-tablet-with-16gb-ram-for-220.aspx</link><pubDate>Fri, 18 May 2012 18:29:27 GMT</pubDate><guid>http://ava.co.uk/blog/2012/5/18/how-to-create-an-8-processor-tablet-with-16gb-ram-for-220.aspx</guid><dc:creator>Ian Pettman</dc:creator><atom:author><atom:name>Ian Pettman</atom:name></atom:author><description>How to create an 8 processor Tablet with 16GB ram for £220, yes there is a catch...</description><content:encoded><![CDATA[ 
<p>We have just published a series of articles on "How to create an
8 processor tablet PC with 16GB ram for £220". Yes there is a
catch: two days ago ago we did not have such a beast and now we
have and we only spent £200. <a href="/support/faq/general/how-to-install-a-2nd-touch-screen-on-windows-7.aspx"
title="How to install a 2nd touch screen on Windows 7">Here's
how.</a></p>
]]></content:encoded></item><item><title>Now you see recession, now you don’t</title><link>http://ava.co.uk/blog/2012/5/11/now-you-see-forecast-recession-now-you-dont.aspx</link><pubDate>Fri, 11 May 2012 13:35:25 GMT</pubDate><guid>http://ava.co.uk/blog/2012/5/11/now-you-see-forecast-recession-now-you-dont.aspx</guid><dc:creator>Ian Pettman</dc:creator><atom:author><atom:name>Ian Pettman</atom:name></atom:author><description>Where to get data to help you make your own (unspun) decision</description><content:encoded><![CDATA[ 
<p>Just before the local elections the BBC News carried an article
from a relatively obscure economic body saying that there was
unlikely to be an economic recovery in the UK for the next 5 years.
The response of the Conservative party was that forecast was out of
step with virtually all other economic forecasting bodies. The BBC
is well known for over egging "impartially" on some subjects. In
many respects, the political persuasion of the BBC news room being
left of centre balances the overall right of centre press.&nbsp; So
we have a dichotomy.</p>

<p>The question arises, if we are trying to get a clear picture,
how do we get a clear view? With various bodies spinning the
figures this way and that, what is the actual forecast for economic
growth taking current indicators into account?<br />
 The CBI have a vested interest in an accurate picture, it's much
easier to make a profit if you are going with the grain, just
before an economy goes into expansion is the optimum time to
invest.</p>

<p><a
href="http://www.cbi.org.uk/media/1473573/economic_forecast_table_may_2012.pdf"
 target="_blank" class="external">CBI Economic forcast pdf
document</a></p>

<p>The current public view of banks is that they are good at
skimming profits when times are good, but not prudent with other
people's money. Never the less, if we want to know where we might
be going, a good idea of where we have been helps. With that in
mind then the following freely available reports may shed some
light:</p>

<p><a
href="http://www.lloydsbankwholesale.com/DownloadReport.aspx?id=6442454780"
 target="_blank" class="external">lloyds bank business barometer
quarterly report</a></p>

<p><a
href="http://www.lloydsbankwholesale.com/Economic-Research/#latest-reports"
 target="_blank" class="external">lloyds bank economic research
latest-reports</a></p>

<p>Actually dear old Aunty comes up with the most graphically
impactful digests:<br />
 <a href="http://www.bbc.co.uk/news/10613201" target="_blank"
class="external">BBC news economy tracker pages</a><br />
 If you just want to an idea of the current level of padding vs
real news then:<br />
 <a href="http://www.bbc.co.uk/news/business-16611973"
target="_blank" class="external">BBC general buisness
stories</a></p>

<h4>Where are we going?</h4>

<p>Well the temporary employment sector is a good barometer. Either
we have done a much better job of search engine optimisation (SEO)
recently or people are at least giving full consideration using our
technology to do better in the future temp staffing market.</p>

<p>&nbsp;</p>
]]></content:encoded></item><item><title>Update on free backups</title><link>http://ava.co.uk/blog/2012/5/10/backing-up-your-data-for-free-an-update.aspx</link><pubDate>Thu, 10 May 2012 12:13:14 GMT</pubDate><guid>http://ava.co.uk/blog/2012/5/10/backing-up-your-data-for-free-an-update.aspx</guid><dc:creator>Ian Pettman</dc:creator><atom:author><atom:name>Ian Pettman</atom:name></atom:author><description>A link to our updated artcle on free backup utilities and services</description><content:encoded><![CDATA[ 
<p>Short and sweet, we have updated our web page on free storage
and backup to link to a new article we found recently which also
covers Google Drive. We have also updated the links to the
Microsoft live backup service, now called SkyDrive.</p>

<ul>
<li><a href="/free/free-backup.aspx" title="Free backup">Its
here...</a></li>
</ul>
]]></content:encoded></item><item><title>More cloud drive space for free, but there is no such thing as a free lunch.</title><link>http://ava.co.uk/blog/2012/5/2/more-cloud-drive-space-for-free-but-there-is-no-such-thing-as-a-free-lunch.aspx</link><pubDate>Wed, 02 May 2012 09:45:49 GMT</pubDate><guid>http://ava.co.uk/blog/2012/5/2/more-cloud-drive-space-for-free-but-there-is-no-such-thing-as-a-free-lunch.aspx</guid><dc:creator>Ian Pettman</dc:creator><atom:author><atom:name>Ian Pettman</atom:name></atom:author><description>Thoughts on free or paid for cloud storage for your data aka intelectual property.</description><content:encoded><![CDATA[ 
<p>Google has, somewhat belatedly, entered the "free" cloud storage
market.</p>

<p>Their offering of 5GB (as opposed to the 2GB available
elsewhere) is designed to be attractive when you cross the 2GB
barrier and otherwise have to use a paid service. Some may argue
this is unfair competition: that is not the issue to be discussed
here, more are you giving away the family jewels?</p>

<p>We have trialled and abandoned a number of these services. Our
main issue is their ability, every now and again to start
duplicating files, overwriting later versions, or simply hanging on
to a file rendering it unusable until the machine is rebooted.
Maybe it's because we evaluated them earlier in their development
cycle, maybe it's an inherent flaw. &nbsp;Maybe we are dubious
about the security of our data.</p>

<p>So when master of taking large "free" data and making a profit
from it comes along and offers a "free" service its perhaps worth
looking more closely at what you will be signing up for.</p>

<p>The Google T's and C's give then them the following rights:</p>

<p style="padding-left: 30px;"><em>"When you upload or otherwise
submit content to our Services, you give <strong>Google (and those
we work with)</strong> a <strong>worldwide</strong> license to use,
host, store, reproduce, modify, <strong>create derivative
works</strong> (such as those resulting from translations,
adaptations or other changes we make so that your content works
better with our Services), <strong>communicate, publish,</strong>
publicly perform, publicly display <strong>and distribute such
content</strong>. The rights you grant in this license are for the
<strong>limited</strong> <strong>purpose of operating,</strong>
promoting, <strong>and improving</strong> <strong>our
Services</strong>, <strong>and to develop new ones"
[services].</strong></em></p>

<p><em>Now these are pretty large doors that are opening on what
was previously your closely guarded intellectual property. Moreover
storage of your intellectual property (aka IP) will be bound by the
Data Protection Act in the UK. You may well be breaking the act if
you use Google's services with these wordings.</em></p>

<p><em>These words and attempts at copyright acquisition are not
necessary. Compare Google's "do no wrong" wording with big bad
Microsoft's:</em></p>

<p style="padding-left: 30px;"><em>"Except for material that we
license to you, we don't claim ownership of the content you provide
on the service. Your content remains your content. We also don't
control, verify, or endorse the content that you and others make
available on the service. You understand that Microsoft may need,
and you hereby grant Microsoft the right, to use, modify, adapt,
reproduce, distribute, and display content posted on the service
solely to the extent necessary to provide the service."</em></p>

<p><em>It seems to me that MS with their army of lawyers are taking
a far fairer, tighter and more responsible approach to their terms
of service than Google with their army of lawyers.</em></p>

<p><em>In either respect, when you use a cloud service, the servers
may be outside the EU in which case the Information Commissioners
Office (ICO) guidance and rulings will apply.</em></p>

<p><em><a
href="http://www.ico.gov.uk/for_organisations/data_protection/the_guide/principle_8.aspx"
 target="_blank"><em>Information Commissioners Office guidance and
ruling</em></a></em></p>

<p><em>Put simply, you may be hazarding your licence as a data
bureau by using a cloud service (especially Google's with their
current T's &amp; C's) for data storage and therefore putting your
company at risk.</em></p>

<p><em>Ava use both Microsoft's and Google's services, although not
necessarily the ones referred to in this article.</em></p>

<p><em><br />
</em></p>

<h4>Other related links</h4>

<ul>
<li><a href="/free.aspx" title="Free">Free tools to help you
run your company</a></li>

<li><a href="/support/faq/simple-diy-search-engine-optimisation-for-everyone.aspx"
title="Simple DIY search engine optimisation for everyone">Search
engine guidance for improving the effectiveness of your web
site.</a></li>
</ul>

<p>&nbsp;</p>
]]></content:encoded></item><item><title>A bit off topic for Ava - Original T-shirts for the discerning</title><link>http://ava.co.uk/blog/2012/4/20/a-bit-off-topic-for-ava-original-t-shirts-for-the-discerning.aspx</link><pubDate>Fri, 20 Apr 2012 15:00:55 GMT</pubDate><guid>http://ava.co.uk/blog/2012/4/20/a-bit-off-topic-for-ava-original-t-shirts-for-the-discerning.aspx</guid><dc:creator>Ian Pettman</dc:creator><atom:author><atom:name>Ian Pettman</atom:name></atom:author><description>Astronomy, t-shirts and the Universe</description><content:encoded><![CDATA[ 
<p>Ok, this is a bit off topic for Ava: Original T-shirts for the
discerning. Is Science becoming ever more sexy?</p>

<p>Let me take a short while to explain. In general the amount of
data we have "at our fingertips" is increasing at the same rate as
the power of the computers which generate this data. There has been
a "law" associated with this phenomenon. It's called <a
href="http://en.wikipedia.org/wiki/Moore%27s_law"
target="_blank">Moore's Law</a>. It's usually and simply associated
with the ever increasing power of computer chips.</p>

<p>What has this go to do with T-shirts? Well these days you can
make your own. But if you do, IMHO a stunning image is always
helpful.</p>

<p>I've always been interested in Astronomy: after all, the origin
of our universe is quite an important question (as questions go).
And the images that come from modern telescopes are ever more
stunning.</p>

<p>Why?</p>

<p>Seems a bit obvious once its pointed out. Moore's law is
associated with the amount of data that we can gather about
everything. These days Astronomy is powered by the same technology
as computers: chips that detect light, processors that control the
huge (sometimes multiple) mirrors that focus ever more accurately
on the most distant objects the human race will ever see.</p>

<p>Lunchtime saw me browsing the article "<a
href="http://www.theatlantic.com/technology/archive/2012/04/how-big-data-is-changing-astronomy-again/255917/"
 target="_blank">How big data is changing Astronomy again</a>". Now
it is a bit stodgy in some ways. But one of the links led me to the
good old NASA site and <a
href="http://hubblesite.org/newscenter/archive/releases/2003/28/image/a/format/web_print/"
 target="_blank">The Majestic Sombrero Galaxy (M104)</a>, and also
the <a href="http://hubblesite.org" target="_blank">Hubble space
telescope site</a> Much as I trust NASA to understate their
achievements: in this case, a few biilion stars do nicely for the
word "Majestic".</p>

<p>For your information, there is also <a
href="http://hubblesite.org/newscenter/archive/releases/">the index
page</a>. Just take a few minutes to browse through literally
hundreds of images selected for their impact. They are available in
various sizes, sometimes it takes a couple of clicks to find the
right one for the T-shirt. What is really nice (to me) is that the
images are largely <a
href="http://hubblesite.org/about_us/copyright.php"
target="_blank">public domain</a>, so you can go to a "design your
own T-shirt" site and legally upload a galaxy or two to display on
your chest, back or indeed anywhere else the t-shirt company will
print the picture!</p>

<p>And if you think you'd like it as your desk top wall paper then
just click on the picture to go to the various resolutions
available.</p>

<p><a href="http://hubblesite.org/gallery/wallpaper/pr2003028a/"
target="_blank"><img src="http://imgsrc.hubblesite.org/hu/db/images/hs-2003-28-a-web_print.jpg" width="700" height="558" alt="The Majestic Sombrero Galaxy (M104)"/></a></p>

<p>&nbsp;</p>
]]></content:encoded></item><item><title>Changes in employment law for April 2012</title><link>http://ava.co.uk/blog/2012/4/13/changes-in-employment-law-for-april-2012.aspx</link><pubDate>Fri, 13 Apr 2012 13:38:26 GMT</pubDate><guid>http://ava.co.uk/blog/2012/4/13/changes-in-employment-law-for-april-2012.aspx</guid><dc:creator>Ian Pettman</dc:creator><atom:author><atom:name>Ian Pettman</atom:name></atom:author><description>Changes in employment law for April 2012</description><content:encoded><![CDATA[ 
<p>There have been a number of changes in employment law introduced
this month. These have been reasonably widely reported in the
media. However if you need to get to the original source, here are
links to the government web sites concerned all in one tidy
place.</p>

<p>Changes in sick leave benefits when an employee is ill or
injured</p>

<p><a
href="http://www.direct.gov.uk/en/MoneyTaxAndBenefits/BenefitsTaxCreditsAndOtherSupport/Illorinjured/DG_10018786"
 target="_blank" class="external">Sick leave</a></p>

<p>Changes in Maternity benefits</p>

<p><a
href="http://www.direct.gov.uk/en/MoneyTaxAndBenefits/BenefitsTaxCreditsAndOtherSupport/Expectingorbringingupchildren/DG_10018741"
 target="_blank" class="external">Maternity benefits</a></p>

<p>There have also been a reduction in red tape for accident
reporting requirements (possibly no change in accidents though)</p>

<p><a href="http://www.hse.gov.uk/riddor/" target="_blank"
class="external">Health and safety</a></p>

<p>The condition to go to tribunal for unfair dismissal have been
amended, and this is considered by most as of benefit to
employers.</p>

<p><a
href="http://www.direct.gov.uk/en/Employment/ResolvingWorkplaceDisputes/Employmenttribunals/DG_10028122"
 target="_blank" class="external">Employment tribunals</a></p>

<p>The actual act is here:</p>

<p><a href="http://www.legislation.gov.uk/uksi/2012/989/made"
target="_blank" class="external">Employment tribunals: the
Act</a></p>

<p>and lastly, reforms in work place pension law</p>

<p><a
href="http://www.dwp.gov.uk/policy/pensions-reform/workplace-pension-reforms/toolkit/"
 target="_blank" class="external">Workplace pension reforms</a></p>

<p>Happy reading.</p>
]]></content:encoded></item><item><title>Over a million temporary workers placed on assignments in any given week.</title><link>http://ava.co.uk/blog/2012/4/12/over-a-million-temporary-workers-placed-on-assignments-in-any-given-week.aspx</link><pubDate>Thu, 12 Apr 2012 07:52:19 GMT</pubDate><guid>http://ava.co.uk/blog/2012/4/12/over-a-million-temporary-workers-placed-on-assignments-in-any-given-week.aspx</guid><dc:creator>Ian Pettman</dc:creator><atom:author><atom:name>Ian Pettman</atom:name></atom:author><description>KPMG reort for REC on the state of the Jobs market in the UK</description><content:encoded><![CDATA[ 
<p>The doomsayers are at it again. The recent KPMG report for REC
was spun to suggest that the flattish temp jobs market in February
was a result of the Agency Workers Regulations kicking in. This was
nothing to do with the weather. Weather upset the natural migration
of tulip pickers up the country because the Tulips in the south
were delayed and the Tulips in Scotland flowered at the same time
and so remained unpicked (and a substantial number of tulip pickers
were not employed). Not tulip picking but very much cherry picking
the report. The KPMG report was cautiously optimistic about both
Perm and Temp job markets. A substantial number of employers were
expecting to take on both temp and perm staff in the next two
quarters. The KMPG digest of their own report is here.</p>

<p><a
href="http://www.kpmg.com/uk/en/issuesandinsights/articlespublications/newsreleases/pages/report-on-jobs-permanent-placements-nine-month-high.aspx"
 target="_blank" class="external">KPMG Report on Jobs</a></p>
]]></content:encoded></item><item><title>Privacy, the internet and you</title><link>http://ava.co.uk/blog/2012/4/5/privacy-the-internet-and-you.aspx</link><pubDate>Thu, 05 Apr 2012 13:09:35 GMT</pubDate><guid>http://ava.co.uk/blog/2012/4/5/privacy-the-internet-and-you.aspx</guid><dc:creator>Ian Pettman</dc:creator><atom:author><atom:name>Ian Pettman</atom:name></atom:author><description>Link to a very sane article of privacy and social sites</description><content:encoded><![CDATA[ 
<p>As someone who is of more advanced years, I have a reluctance to
fill in (accurate) personal data on any web site be it Google,
Facebook or any other. Even in the early days of email, I used to
misspell my name email address etc and was not surprised when
unsolicited emails came back to Albut.Einstine@ whatever. So when I
read the blog linked below, I felt that it merited a link because
of its reasonableness and sense.</p>

<p><a
href="http://radar.oreilly.com/2012/04/privacy-contexts-girls-aro.html"
 target="_blank" class="external">Privacy contexts and Girls around
Me</a></p>

<p>By the way, my first programme was written using cards which
required me to punch holes in them. Actually while I remember, Dad
made a tool for puching the "chads" from a very small nail and a
dead ball point pen by removing the empty ink holder, warming the
business end of the plastic over the gas hob and pushing the nail
into the soft plastic. I then had to complete the next 20 orders
for the tool from the Maths teacher for the rest of the class!</p>
]]></content:encoded></item><item><title>Contacting staff who have not worked in a while</title><link>http://ava.co.uk/blog/2012/3/29/contacting-staff-who-have-not-worked-in-a-while.aspx</link><pubDate>Thu, 29 Mar 2012 09:59:59 GMT</pubDate><guid>http://ava.co.uk/blog/2012/3/29/contacting-staff-who-have-not-worked-in-a-while.aspx</guid><dc:creator>Ian Pettman</dc:creator><atom:author><atom:name>Ian Pettman</atom:name></atom:author><description>Contacting staff who have not worked in a while</description><content:encoded><![CDATA[ 
<p>With the economy slowly improving, agencies may need to contact
staff for whom they have not provided work for some time. These
staff, workers or employees will usually have been moved to the
archive for old staff. Ava does not delete these entries: it hides
them from day to day use. There are a number of simple to use ways
to list and then contact these staff. The following linked article
describes how.</p>

<ul>
<li><a href="/support/faq/avapa/how-do-i/contact-archived-employees.aspx"
title="Contact archived employees">Contacting blocks of archive
staff by date last worked.</a></li>
</ul>
]]></content:encoded></item><item><title>Regulation 3 of the Employment Equality (Age) Regulations 2006</title><link>http://ava.co.uk/blog/2012/3/28/regulation-3-of-the-employment-equality-age-regulations-2006.aspx</link><pubDate>Wed, 28 Mar 2012 16:33:19 GMT</pubDate><guid>http://ava.co.uk/blog/2012/3/28/regulation-3-of-the-employment-equality-age-regulations-2006.aspx</guid><dc:creator>Ian Pettman</dc:creator><atom:author><atom:name>Ian Pettman</atom:name></atom:author><description>Recent ruling re Regulation 3 of the Employment Equality (Age) Regulations 2006</description><content:encoded><![CDATA[ 
<p>Is it reasonable to dismiss an employee who had been at risk of
redundancy for some time, just before they reached 50 and therefore
acquired enhanced pension rights? This was precisely the case that
was ruled upon in Woodcock v Cumbria Primary Care Trust. &nbsp;The
judgement went in favour of the NHS Trust. A succinct summary is
available here:</p>

<p><a
href="http://www.innertemplelibrary.com/2012/03/woodcock-v-cumbria-primary-care-trust-wlr-daily/"
 target="_blank" title="Inner Temple Library blog"
class="external">Inner Temple library Blogg on Woodcock v Cumbria
Primary Care Trust</a></p>

<p>A more turgid fuller account is here:</p>

<p><a
href="http://cases.iclr.co.uk/Subscr/search.aspx?path=WLR%20Dailies/WLRD%202011/wlrd2012-097"
 target="_blank" class="external">The Incorporated Council of Law
Reporting on&nbsp;Woodcock v Cumbria Primary Care Trust [2012] EWCA
Civ 330; [2012] WLR (D) 97</a></p>

<p>May be useful one day...</p>

<p><a href="http://www.iclr.co.uk/news-and-events/about-us"
target="_blank" class="external">About the Incorporated Council of
Law Reporting</a></p>
]]></content:encoded></item><item><title>Your security is important to us</title><link>http://ava.co.uk/blog/2011/6/16/your-security-is-important-to-us.aspx</link><pubDate>Thu, 16 Jun 2011 18:50:14 GMT</pubDate><guid>http://ava.co.uk/blog/2011/6/16/your-security-is-important-to-us.aspx</guid><dc:creator>Ian Pettman</dc:creator><atom:author><atom:name>Ian Pettman</atom:name></atom:author><description>Musings on secuity</description><content:encoded><![CDATA[ 
<p>Over the past three months, on a monthly basis, Sony or its
subsidiaries have had multiple severe data breaches and losses. In
fact they represent some of the largest data losses of all
time.</p>

<p>One of the nicest ways of putting this in context verbally is:
they now hold both number 4 and number ten spots on the scale of
the largest data breaches of all time. They have achieved this in
the space of a few months. Indeed there have been, by reputed
accounts, at least five breaches in the past 3 months.</p>

<p>The following site displays this graphically<br />
<a
href="http://flowingdata.com/2011/06/13/largest-data-breaches-of-all-time/"
 target="_blank"
class="external">http://flowingdata.com/2011/06/13/largest-data-breaches-of-all-time/</a><br />
The subject can be dry, but perhaps not as dry your bank account
after such a breach!</p>

<p>The following article is for the technically minded who are
curious about how password cracking of compromised security
information can be carried out.<br />
<a
href="http://www.troyhunt.com/2011/06/owasp-top-10-for-net-developers-part-7.html"
 target="_blank"
class="external">http://www.troyhunt.com/2011/06/owasp-top-10-for-net-developers-part-7.html</a></p>

<p>It means the phrase "the data was encrypted" so often trotted
out by the "Communications Director" may mean very little. Of
course Sony could not even offer such a crumb of comfort, because
the data was reportedly not even encrypted.</p>

<p>Many of our customers are NHS Trusts and we ensure that on
occasion, as needed, when we are transferring data we use a secure
link or path to all our customers. Simply there will be a customer
employee at one end who actively permits us to access the
appropriate data, and then we transfer the minimum needed number of
files to our network behind our firewalls.</p>

<p><br />
One other point of reference: from time to time we have computers
that fail. The chassis are disposed of but we always retain the
physical disks which are locked away.</p>

<p><br />
To keep up with whom what and where in data breaches then there
is:<br />
<a href="http://datalossdb.org/" target="_blank"
class="external">http://datalossdb.org/</a></p>

<p>We are of course a registered data warehouse with the UK
governement.</p>
]]></content:encoded></item><item><title>Updated entry on google Maps</title><link>http://ava.co.uk/blog/2011/5/9/updated-entry-on-google-maps.aspx</link><pubDate>Mon, 09 May 2011 10:33:01 GMT</pubDate><guid>http://ava.co.uk/blog/2011/5/9/updated-entry-on-google-maps.aspx</guid><dc:creator>Ian Pettman</dc:creator><atom:author><atom:name>Ian Pettman</atom:name></atom:author><description>Entry on Google maps for Added value applications, staff scheduling software</description><content:encoded><![CDATA[ 
<p><span>We have just updated our entry on Google maps&nbsp;for our
company: software for temporary, temp staff or employee scheduling.
It should take a couple of weeks to be published. With an address
changes Google need verification. However the Google street view is
almost as nice as the photo we published in the last
blog.</span></p>

<p><a
href="http://maps.google.co.uk/maps?q=rg9+1at&amp;oe=utf-8&amp;client=firefox-a&amp;ie=UTF8&amp;hq=&amp;hnear=Henley-on-Thames+RG9+1AT,+United+Kingdom&amp;gl=uk&amp;ll=51.535223,-0.90178&amp;spn=0.000532,0.001481&amp;t=h&amp;z=20&amp;layer=c&amp;cbll=51.53501,-0.901275&amp;panoid=KXP3nhiYZ0bpfVPMpUR3xg&amp;cbp=12,314.31,,0,0.76"
 target="_blank"><img src="/media/56063/45 station rd google maps_651x374.jpg" width="651" height="374" alt="Updated entry on Google Maps"/></a></p>
]]></content:encoded></item><item><title>Ava head office Chiltern house Henley on Thames</title><link>http://ava.co.uk/blog/2011/4/21/ava-head-office-chiltern-house-henley-on-thames.aspx</link><pubDate>Thu, 21 Apr 2011 14:13:50 GMT</pubDate><guid>http://ava.co.uk/blog/2011/4/21/ava-head-office-chiltern-house-henley-on-thames.aspx</guid><dc:creator>Ian Pettman</dc:creator><atom:author><atom:name>Ian Pettman</atom:name></atom:author><description>The office move early 2011</description><content:encoded><![CDATA[ 
<p>Over the past few days we have been moving offices. Our Head
office is now:</p>

<p>Added value applications Ltd<br />
 Chiltern House<br />
 45 Station Road<br />
 Henley on Thames.<br />
 RG9 1AT</p>

<p>The move has actually been relatively painless, thanks in part
to O2 and some good work by Max in getting the network back up in a
new environment.</p>

<p>Everybody immediately appreciated the quiet and serene
atmosphere of our new surroundings.</p>

<p>﻿﻿By investing in better offices, we took the decision to
continue all product development and support in house in the UK for
the foreseeable future. Ava is a UK company, UK owned, UK
developers and a UK based help line. As our product is core to our
customers' sucess, we believe a totally UK based and UK controlled
company is by far the best way to support UK customers.</p>

<p>All our current customers are welcome to visit (but please let
us know first!). Parking in the station car park across the green
(200yds) is a modest £1 for 3 hours.</p>

<p><img src="/media/55879/chilter house sized_677x375.jpg" width="677" height="375" alt="Ava head office Chiltern house Henley on Thames"/></p>

<p>Chiltern House, 45 Station Road, Henley on Thames. RG9 1AT</p>
]]></content:encoded></item><item><title>Startups NI holiday for up to ten employees</title><link>http://ava.co.uk/blog/2011/2/23/startups-ni-holiday-for-up-to-10-employees-.aspx</link><pubDate>Wed, 23 Feb 2011 10:14:59 GMT</pubDate><guid>http://ava.co.uk/blog/2011/2/23/startups-ni-holiday-for-up-to-10-employees-.aspx</guid><dc:creator>Ian Pettman</dc:creator><atom:author><atom:name>Ian Pettman</atom:name></atom:author><description>Under advertised NI holiday for startups</description><content:encoded><![CDATA[ 
<p>So you are just starting your new Agency. Wouldn't it be nice if
the government helped you along by giving you a holiday on the NI
payments for your first few employees? Well they have: it would be
even better if they told you about it so you could claim it!</p>

<p>The details: employer's NIC, limit of £5,000 per qualifying
employee, limited to 10 employees.</p>

<p>To apply, and to find further details: <a
href="http://www.hmrc.gov.uk/paye/intro/nics-holiday/calc.htm"
target="_blank" class="external">follow this link to the
hmrc.gov.uk site</a></p>
]]></content:encoded></item><item><title>SEO truths and myths</title><link>http://ava.co.uk/blog/2011/2/12/seo-truths-and-myths.aspx</link><pubDate>Sat, 12 Feb 2011 12:26:18 GMT</pubDate><guid>http://ava.co.uk/blog/2011/2/12/seo-truths-and-myths.aspx</guid><dc:creator>Ian Pettman</dc:creator><atom:author><atom:name>Ian Pettman</atom:name></atom:author><description>Some observations about Search engine optimisation or SEO</description><content:encoded><![CDATA[ 
<p>There is a lot of talk about SEO. Some of it is good, some of it
is bad. Some people seek to cloud SEO in a mist of inpenatratable
jargon. Then there are some people and organisations that try to
paint a simple picure. A bit like most things in life, some people
are naturally helpful, some make a song and dance about
eveything.</p>

<p>For a site to be successful in a commercial sense, it needs to
be credible. The basics: spelling and grammar need to be correct.
The aesthetics: pages need to have a standard consistent layout
that is pleasing to the eye. There needs to be a solid feel about
the site. Remember up till now your visitors probably have not even
heard of you. There needs to be information that makes your company
look like the bona fide reputable merchant it is or is trying to
be. Actually there is a legal requirement for certain information.
Postal address, company registration, even a privacy statement if
your site has a contact page (and it should).</p>

<p>The web robots also know as spiders that "crawl" your site to
decide on its ranking need to find what they want too.</p>

<p>Many SEO companies will "guarantee page 1 ranking". &nbsp;Please
understand this may be an empty promise. Page rank is not
everything. For example, we have a page: which contains "agf kjj bk
lkj" (without the spaces). There are no inbound links to it, no SEO
for it. (That is why I have not printed the URL in plain text
here.)&nbsp; It's just an unusual collection of letters. So type or
copy the letters in to your browser search (less the spaces) and
you will find our single page. It may be the only page that Google
finds. &nbsp;Simply, page 1 ranking is not everything. It has to be
page 1 for a term people are likely to search for. On the other
hand, page 1 ranking for a term the people search on regularly when
they want your product is gold dust.</p>

<p>So how do we get Page rank? It takes work, time and effort, then
more time and effort. It may be your own work. It may be an SEO
company's work, working for you. Whichever route you take, you need
to measure your or their performance. Here are some FREE SEO tools
to get you started in measuring what you or your SEO company
achieve. &nbsp;It typically takes a week or two on an active site
to ensure new content is indexed (searchable). You should see
results within a month from analytics. Once it starts moving, a
little PPC campaign may help.</p>

<h4>If you found this interesting, then this will probably interest
you more:</h4>

<ul>
<li><a
href="/support/faq/simple-diy-search-engine-optimisation-for-everyone/free-seo-tools-to-get-you-started.aspx">
Free SEO tools to get you started</a></li>
</ul>
]]></content:encoded></item><item><title>Where has my cloud data gone?</title><link>http://ava.co.uk/blog/2011/2/5/where-has-my-cloud-data-gone.aspx</link><pubDate>Sat, 05 Feb 2011 14:04:09 GMT</pubDate><guid>http://ava.co.uk/blog/2011/2/5/where-has-my-cloud-data-gone.aspx</guid><dc:creator>Ian Pettman</dc:creator><atom:author><atom:name>Ian Pettman</atom:name></atom:author><description>The perils of low cost cloud data storage</description><content:encoded><![CDATA[ 
<p>Last month (January 2011) a photo blogger, by accounts named
Mirco Wilhelm from Zurich logged on to his Flickr account to find
that his entire library of nearly 4000 photos from the past five
years had been deleted!</p>

<p>The back story is that Mirco had apparently noticed that someone
appeared to be "stealing" his photos i.e. copying them and using
them without his permission. He was understandably upset at this.
So he complained to Flickr over such copyright infringements in
manner designated by Flickr. If Marco was upset before, it's true
to say he became incandescent at the subsequent actions of Flickr.
Marco's colourful (possibly offensive to some) blog (link at the
end of this blog) covers the details.</p>

<p>So what is the small print when using the cloud e.g. Flickr,
Google Mail, Google apps, Facebook etc as far as them protecting
your cherished (in some cases vital) work, data, pictures etc?</p>

<p>Clearly the actual wording and specific rights for storing and
maintaining data may and does vary across cloud hosts, cloud
applications and cloud applications account types. It's not very
far from the truth to say that it always boils down to the word
"sorry".</p>

<p>Put simply your free service does not include a free backup
service. Even your low cost "Pro" account does not include a free
backup service.&nbsp; If your data goes missing through hardware
failure in the cloud or (as it appears in this case) operator
error, your comeback is nothing, rien, nichts, ziltch, niente,
nada, whichever language you choose.</p>

<p>Why is this? Well storage is cheap and becoming cheaper, however
backing up may double (at least) the cost, eating into profit
margins. Even the storage costs of a recycle bin will increase
operating costs at a time when margins may be pushed and buyer's
decisions (for paid for services) are heavily driven by the lowest
cost offering.</p>

<p>So let us be clear, in these situations, the term "Pro" is just
part of the marketing men's way of swinging a paid premium. "Pro"
does not mean a "professional" approach. &nbsp;Even though "Pro"
may in your mind, the mind of the paying customer, be associated
with a "proper" approach. In many ways it is similar to
"comprehensive" in insurance where there are five pages of
exclusions for act of God etc....</p>

<p>So if you are looking at basing you business on a cloud offering
then it is essential that you factor in backup costs of that cloud
data (if possible). Even in a small commercial environment: it may
be preferable to have your company data on your own computers in
your own offices and backups at your own home.</p>

<p>&nbsp;</p>

<h4>Related links</h4>

<p>Marco's colourful (possibly offensive to some) blog <a
href="http://bindermichi.tumblr.com/post/3052877951/you-have-to-be-fucking-kidding-yahoo"
 target="_blank" class="external">here</a>.</p>

<p>Another take on the story <a
href="http://www.theregister.co.uk/2011/02/04/flickr_lesson_for_cloud_customers/"
 target="_blank" class="external">here.</a></p>

<p>Mirco Wilhelm photo blog<a
href="http://www.flickr.com/photos/bindermichi/" target="_blank"
class="external">here.</a></p>

<p>Flickr's efforts ironically in amongst the thankfully restored
photos<a href="http://www.flickr.com/photos/jaaronfarr/576170955/"
target="_blank" class="external">here.</a></p>
]]></content:encoded></item><item><title>SQL 2008 R2 upgrade licencing costs</title><link>http://ava.co.uk/blog/2011/1/9/sql-2008-r2-upgrade-licencing-costs.aspx</link><pubDate>Sun, 09 Jan 2011 12:15:17 GMT</pubDate><guid>http://ava.co.uk/blog/2011/1/9/sql-2008-r2-upgrade-licencing-costs.aspx</guid><dc:creator>Ian Pettman</dc:creator><atom:author><atom:name>Ian Pettman</atom:name></atom:author><description>SQL 2008 R2 upgrade licencing costs</description><content:encoded><![CDATA[ 
<p>I was asked by a customer what the upgrade costs were when going
from SQL2008 to SQL2008R2?</p>

<p>Clearly on the express edition as each edition is freely
downloadable, the answer was trivial - no cost. Previously a
subsequent release was also a free upgrade if the "version" or
"year number" was the same. Well MS marketing have clearly got
their hot sticky little hands on this because (unless you have SLA)
there is an upgrade cost. The pdf details are downloadable
here:</p>

<p>&nbsp;</p>

<p><a
href="http://download.microsoft.com/download/2/7/0/270B6380-8B38-4268-8AD0-F480A139AB19/SQL2008R2_LicensingQuickReference-updated.pdf"
 target="_blank"
class="external">http://download.microsoft.com/download/2/7/0/270B6380-8B38-4268-8AD0-F480A139AB19/SQL2008R2_LicensingQuickReference-updated.pdf</a></p>
]]></content:encoded></item><item><title>Scam support calls</title><link>http://ava.co.uk/blog/2011/1/8/scam-support-calls.aspx</link><pubDate>Sat, 08 Jan 2011 11:42:30 GMT</pubDate><guid>http://ava.co.uk/blog/2011/1/8/scam-support-calls.aspx</guid><dc:creator>Ian Pettman</dc:creator><atom:author><atom:name>Ian Pettman</atom:name></atom:author><description>We recieved as scam PC support call this week.</description><content:encoded><![CDATA[ 
<p>We received a scam PC support call this week. Here are some
details.</p>

<p>Normally we would answer incoming calls as Ava. However for some
reason we did not. The caller said in a broken accent "Hello Mr
Peetman" (sic) and began to tell me my PC was running slow and was
infected with a virus and his companies' technicians could help me
out. Now it is true to say that my PC was running slow: however
this was because it was finishing doing its antivirus check (which
as usual returned zero infections).</p>

<p>I decided to string this guy along. A sort of good deed for the
day: whist he was talking to me he was not calling some poor sole
who would be taken in by his spiel.</p>

<p>The patter included:</p>

<p>We know that in the area of Henley on Thames there are "huge
amount of infections" (possibly true but doesn't mean my computers
are infected).</p>

<p>"Your ip address is blinking in red" (If so where and under what
circumstances?)</p>

<p>"On the main server" (Ok what main server? No answer here, so he
reverted to his script- to be honest I did not hear him actually
turning the pages, but there was a long pause and a change of
gears.)</p>

<p>"We are the people who look after all the computers in USA and
Canada and UK" (Well there is simply no such organisation.)</p>

<p>"We are authorised multinational company" (Presumably means that
the boss told him (authorised) him to do the scam and is boss is
one nationality and he is another?)</p>

<p>"This infection the red errors are boneaires, yellow warnings
are virus infections" (Oh well try as i might there is no such word
"boneaires" he spelt it out.) It is in the same category as <a
href="http://www.youtube.com/watch?v=hOSYiT2iG08&amp;feature=related"
 target="_blank" class="external">"<em>contrafibularities"</em>
from Black Adder 3</a> - simply made up to annoy <a
href="http://en.wikipedia.org/wiki/A_Dictionary_of_the_English_Language"
 target="_blank" class="external">Samuel Johnson when he delivered
his first dictionary</a> to the Prince Regent.</p>

<p>I was guided to a thing called the application log: this is (if
you don't know) a diary that the computer keeps. If there is a real
problem, then a well written program will report issues either back
to the developers, record them in the transaction log, or both. On
the other had Viruses work by stealth and will not usually record
anything in this log if they can avoid it.</p>

<p>We often use information and warning entries when developing
service applications to note the status of the application under
test.</p>

<p>"Yellow warning are viruses" in the transaction log (just not
true, nether are the red.)</p>

<p>(when in application log viewer) "don't click on any of the
information entries: it will cause your machine to crash" (news to
me and every other developer)<br />
 (when in performance monitor) "tell me what CPU usage is reading
over the next 30 seconds: what was the last reading? That's the
important one." (news to me and every other developer.)</p>

<p>The company said they were "ClickToFix" and gave their phone
number as <a
href="http://www.iswhocalls.me/ShowDetail/02088199744/2.html"
target="_blank" class="external">02088199744 more here</a></p>

<p><strong>Happy New Year</strong></p>
]]></content:encoded></item><item><title>Automatic Scheduling and self scheduling</title><link>http://ava.co.uk/blog/2011/1/4/automatic-scheduling-and-self-scheduling.aspx</link><pubDate>Tue, 04 Jan 2011 18:24:18 GMT</pubDate><guid>http://ava.co.uk/blog/2011/1/4/automatic-scheduling-and-self-scheduling.aspx</guid><dc:creator>Ian Pettman</dc:creator><atom:author><atom:name>Ian Pettman</atom:name></atom:author><description>Automatic Scheduling and self scheduling help article</description><content:encoded><![CDATA[ 
<p>Automatic Scheduling and self scheduling is becoming a greater
part of running staff banks. Adding to the employees own web pages
where they may see their own bookings and update their availability
to work. Added value applications' Ava Pa software has the facility
to automatically bulk text employees with job descriptions and
short codes to allow them to respond to request for additional
staff.</p>

<ul>
<li><a href="/support/faq/avapa/self-scheduling-and-automatic-scheduling/scheduling-with-bulk-sms-text-messaging-or-texting.aspx"
title="Scheduling with Bulk SMS, text messaging or Texting ">An
overview of the texting and bulk texting is available
here.</a></li>
</ul>
]]></content:encoded></item><item><title>Microsoft SQL Server 2005 Express Edition Service Pack 4 </title><link>http://ava.co.uk/blog/2010/12/20/microsoft-sql-server-2005-express-edition-service-pack-4-.aspx</link><pubDate>Mon, 20 Dec 2010 14:46:49 GMT</pubDate><guid>http://ava.co.uk/blog/2010/12/20/microsoft-sql-server-2005-express-edition-service-pack-4-.aspx</guid><dc:creator>Ian Pettman</dc:creator><atom:author><atom:name>Ian Pettman</atom:name></atom:author><description>Microsoft SQL Server 2005 Express Edition Service Pack 4 is available</description><content:encoded><![CDATA[ 
<h2 id="DownloadName" class="header details-h2">Microsoft SQL
Server 2005 Express Edition Service Pack 4 is available and you can
download it here:</h2>

<p><a
href="http://www.microsoft.com/downloads/en/details.aspx?FamilyID=26435597-b28e-4568-9d16-017bdf47abdc&amp;displaylang=en"
 target="_blank"
class="external">http://www.microsoft.com/downloads/en/details.aspx?FamilyID=26435597-b28e-4568-9d16-017bdf47abdc&amp;displaylang=en</a></p>
]]></content:encoded></item></channel></rss>
